The size of the local ICT market is estimated at US$ 500 million and it is of note that companies such as Spanco, followed Airtel into Kenya to continue servicing them. These companies are expected to expand into the region , given Kenya's its relative sophistication compared to neighbouring markets, and in order to service clients' expansion plans into the EAC and beyond.
Why Invest in the ICT Sector
We are home a large number of highly educated and innovative talent - We are known for innovation as demonstrated by the all very well known MPesa Software for some of the best banks in the world.
- We have a Stable pro-investment government - Our new Constitution that became law on 1st Aug 2010 has cemented the stability and guaranteed investors and citizens alike rights that promote economic and social growth.
- We have instituted business friendly regulatory reforms - We are repealing and continue to repeal laws and regulations that impede investment. We have also enacted the Investment Promotion Act (2004) that has set up Kenya Investment Authority to assist you in obtaining licenses necessary for investment and to provide you further assistance and icentives.
- We are at a strategic location as a regional financial, communications and transport hub - Our strategic location and well developed business infrastructure makes us a natural choice of location as a base for you regional offices and operations.
All the above factors coupled with the friendly business environment and an innovative culture have made Kenya a premier outsourcing destination and facilitated the formation of strong local BPO/ITES companies such as Kencall (awarded best non- European Call Centre, 2008), Horizon Contact Centres, Direct Channel, TechnoBrain (former Kentech data), Adept Systems and Craft Silicon, a leading software development house. There is equally notable interest from a number of international outsourcing currently at various levels of feasibility studies. Kenya is also host to regional offices for the world